I have had service with Comcast since November, service has been a problem since day 1. On yesterday, woke up, cable box was not working. Got box in May, stop working already. Placed sevice call for the next day but in the mean time, I went to location and exchanged the box myself. Got home connected box but guess what the remote does not work. Spent at least 30 minutes on phone with rep assisting me with the programming of the remote. Still not working.

Was told a service tech would be out between 8:00am and 11:00am. Called at 12:00 because tech had not arrived, then told he would be here before 6:30 pm. Not only to have to wait all day, you have to pay for them to come out. This is really irritating.

This is a pain in the but because the service is not cheap but cannot get service within a decent time. Service techs have been to house at least 4 times since Nov. I believe that's a little much.


  Be first to comment this article
RSS comments

Comments on Comcast Cable

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments